79% less time on credit and funding checks
A mortgage and home-loan platform worked with monō to reduce the manual work behind credit and funding checks. Checking time fell from more than nine minutes to around two, shortening a recurring task within the wider application process.
The workflow at a glance
Checking credit and funding information meant time spent reviewing details and recording the outcome. The opportunity was to reduce that repetitive work so the team spent less time completing the checking step.
Before
More than nine minutes
Spent on credit and funding checks.
What changed
- Credit and funding information
- monō checking workflow
- Findings for review
After
Around two minutes
For the credit and funding-check step.
StrategyFocus on a defined part of the application
The work centred on credit and funding checks, where manual checking and recording consumed team time. This gave the work a clear scope and a practical measure of progress: the time needed to complete that task.
TechnologyTurn application information into check findings
The monō workflow processes application information against credit and funding checks, then produces findings for review. It supports a specific checking task rather than making the lending decision.
DeploymentKeep judgement with the team
The workflow is designed to support the people responsible for the checks. Its role is to reduce the manual effort around that task, while people retain responsibility for reviewing the findings and deciding the next step.
ResultsA shorter checking step in the mortgage workflow
Time spent on credit and funding checks fell by approximately 79%, from more than nine minutes to around two. That reduction creates capacity for the team’s wider work on an application.
The improvement relates to these checks, not the time taken to approve or settle a loan.
